Privacy Policy
Kingdom Hospital and Consultant Clinics
This Privacy Policy applies to all personal information collected from users of the websites of Medical Projects Services Company (Kingdom Hospital) and Consultant Clinics Complex Company Ltd. (Consultant Clinics), as well as through the Kingdom Hospital or Consultant Clinics applications (collectively referred to as the “Websites”), made available by Kingdom Hospital and Consultant Clinics.
This includes any other services accessed through the Websites.
We may update this Privacy Policy at any time by posting the updated Privacy Policy on the Websites and/or the application. By using any of our services, including the Websites and/or the application, you expressly agree to our use of your personal information in accordance with this Privacy Policy. This includes the disclosures described herein and the potential transfer of your personal information to another region.
The Websites and our electronic services are intended for users located in the Kingdom of Saudi Arabia, and we comply with all applicable data protection regulations in this jurisdiction.
Collection of Information and Purposes of Use
Kingdom Hospital and Consultant Clinics collect, use, and disclose your personal information for the following purposes:
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To manage the Website
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To enable you to access the services provided through the Website and/or the application
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To book appointments and obtain information through the Website and/or the application
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To provide you with the services you requested through the Website and/or the application
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To send reports and information about services
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To communicate with your healthcare provider
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To send marketing advertisements from Kingdom Hospital and Consultant Clinics through the Websites and/or the application
We record and track your use through cookies and other monitoring tools and technologies. Kingdom Hospital and Consultant Clinics also take precautionary measures to protect the confidentiality and integrity of information.
In addition, some of the information we collect and use may be considered Protected Health Information under the Patient Information Protection Law. Since the collected information includes protected health information, Kingdom Hospital and Consultant Clinics comply with the privacy and security requirements issued under the Patient Information Protection Law.
Confidentiality and Security
Kingdom Hospital and Consultant Clinics restrict access to your personal information to employees and agents who need access to your information to provide the services or products you may request or need.
In addition to the above, Kingdom Hospital and Consultant Clinics take precautionary measures, including administrative, physical, and technical safeguards, to ensure that protected health information and sensitive information are appropriately protected and are not used or disclosed except under specific circumstances.
Children
This Website and/or application is not designed for use by children under the age of 16. Kingdom Hospital and Consultant Clinics are committed to protecting children’s privacy needs, and no data related to a child will be shared without obtaining the consent of a parent or legal guardian, unless disclosure is required by law.
Apple Pay
Our application uses Apple Pay to facilitate secure payment transactions. We do not collect, store, or process payment card data on our servers. All payments are encrypted and processed securely through Apple Pay in accordance with Apple’s privacy and security standards.
Questions and Suggestions
If you have any questions, suggestions, or wish to submit a complaint, please contact us.